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| Informed decision making on what to buy and from whom |
| Understand basic attributes on food quality and safety |
| Understand their rights as consumers |
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| Nutritional & Health benefits of milk | Milk has nine essential nutrients that benefit our health (National Dairy Council): |
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| Calcium: Builds healthy bones and teeth; maintains bone mass |
| Protein: Serves as a source of energy; builds and repairs muscle tissue |
| Potassium: Helps maintain a healthy blood pressure |
| Phosphorus: Helps strengthen bones and generate energy |
| Vitamin D: Helps maintain bones |
| Vitamin B12: Maintains healthy red blood cells and nerve tissue |
| Vitamin A: Maintains the immune system; helps maintain normal vision and skin |
| Riboflavin (B2): Converts food into energy |
| Niacin: Metabolizes sugars and fatty acids |
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| Milk quality and safety information | Milk and milk products are naturally rich sources of a wide range of essential nutrients. Many people associate milk and dairy with calcium and bone building but dairy foods offer much more extensive nutritional benefits. However, poor animal husbandry and hygienic practices during production, handling and marketing can make the milk unsafe for human consumption. These include contamination with pathogenic organisms may be derived chiefly from: |
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| Dairy animals |
| Human handlers |
| Environment |
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| Raw and contaminated milk can be a cause of zoonotic and milk-borne illnesses such as: |
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| Tuberculosis |
| Brucellosis |
| Salmonellosis |
| Typhoid |
| Listeriosis |
| Q fever |
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| Quality Assurance Practices across the dairy value chain should therefore be developed, implemented and regularly monitored for effectiveness to safeguard the quality and safety of milk and milk products. |
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| Buying tips for milk products | Kenya has a high per capita consumption of milk estimated at 110 litres per person per year. To optimize on the nutritional and health benefits of milk and milk products, consumers should buy milk and milk products that are of high quality and safe for consumption. Important tips to remember when buying milk include: |
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| Processing makes milk safe by eliminating potential pathogenic micro-organisms |
| Packaging protects processed milk from post processing contamination |
| Buy milk from licensed premises |
| Buy products that are certified by the Kenya Bureau of Standards |
| Buy milk products that are handled hygienically |
| Check and confirm the date of expiry |
| Check for storage conditions (e.g. pasteurized milk should be stored under refrigeration temperatures) |
| Avoid milk that is hold under unhygienic conditions whose origin cannot be verified |
| Public Complains procedures | Public Resolution Complaints |
| Complaint Handling Reporting Form |
| Public Resolution Handling Procedure |
