Consumer Information

Importance of consumer education Consumer education provides consumers and the general public with information on products and services to facilitate:
Informed decision making on what to buy and from whom
Understand basic attributes on food quality and safety
Understand their rights as consumers
Nutritional & Health benefits of milk Milk has nine essential nutrients that benefit our health (National Dairy Council):
Calcium: Builds healthy bones and teeth; maintains bone mass
Protein: Serves as a source of energy; builds and repairs muscle tissue
Potassium: Helps maintain a healthy blood pressure
Phosphorus: Helps strengthen bones and generate energy
Vitamin D: Helps maintain bones
Vitamin B12: Maintains healthy red blood cells and nerve tissue
Vitamin A: Maintains the immune system; helps maintain normal vision and skin
Riboflavin (B2): Converts food into energy
Niacin: Metabolizes sugars and fatty acids
Milk quality and safety informationMilk and milk products are naturally rich sources of a wide range of essential nutrients. Many people associate milk and dairy with calcium and bone building but dairy foods offer much more extensive nutritional benefits. However, poor animal husbandry and hygienic practices during production, handling and marketing can make the milk unsafe for human consumption. These include contamination with pathogenic organisms may be derived chiefly from:
Dairy animals
Human handlers
Raw and contaminated milk can be a cause of zoonotic and milk-borne illnesses such as:
Q fever
Quality Assurance Practices across the dairy value chain should therefore be developed, implemented and regularly monitored for effectiveness to safeguard the quality and safety of milk and milk products.
Buying tips for milk products Kenya has a high per capita consumption of milk estimated at 110 litres per person per year. To optimize on the nutritional and health benefits of milk and milk products, consumers should buy milk and milk products that are of high quality and safe for consumption. Important tips to remember when buying milk include:
Processing makes milk safe by eliminating potential pathogenic micro-organisms
Packaging protects processed milk from post processing contamination
Buy milk from licensed premises
Buy products that are certified by the Kenya Bureau of Standards
Buy milk products that are handled hygienically
Check and confirm the date of expiry
Check for storage conditions (e.g. pasteurized milk should be stored under refrigeration temperatures)
Avoid milk that is hold under unhygienic conditions whose origin cannot be verified
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Public Resolution Handling Procedure